IP Telephony
Cloud telephony services utilize your internet connection to deliver VoIP-based hosted PBX solutions over VoIP technology. This system moves business phone services into the cloud for greater scalability and flexibility as your business expands. A VoIP provider handles routing by converting analog voice signals into data packets that travel over the internet.
Business Phone Systems Our VoIP-powered business phone systems utilize multi-line services for multiple-line features such as unlimited calling, texting, call recording, voicemail, and advanced call management features to enhance internal communication and customer interactions while saving costs and providing secure communication.
At ITSS, we recognize the utmost importance of protecting sensitive business data while staying compliant with industry regulations and standards. Our tailored Data storage and security solutions are built to assist businesses not only in securing their precious data but also in fulfilling the required legal and regulatory obligations, providing peace of mind.
IT Supports solutions provide secure, elastic storage solutions that adapt with the increasing demands of your business. Whether you need on-premises, cloud, or hybrid storage solutions, our experts collaborate with you to design an unobtrusive data management strategy. We aim to ensure your data is effortlessly available, adequately protected, and aligned with your data is effortlessly available, adequately protected, and aligned with your business objectives, allowing for seamless operations and long-term success.
Virtual Phone Systems
A virtual phone system enables team members to manage calls using the Internet instead of traditional landlines. It allows communication via desktop applications, mobile phones, or desk phones, all under a single number for maximum productivity and team collaboration and growth.
Unified Communication Systems (UCSs) offer businesses an effective communication platform. Combining digital collaboration tools with advanced digital communications capabilities, UCSs provide businesses with a holistic solution for meeting all their communications requirements.
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Call Management System
At IT support solutions cloud-based call management system streamlines call handling by providing tools and workflows to manage customer interactions efficiently. It records calls in the cloud storage, stores them there for later viewing by agent or department, and generates detailed reports with reports by agent/department, making customer call management easier and more effective.
Cloud-Based Call Center Solution Cloud-based call centers operate through the Internet, eliminating the need for major upfront investments in infrastructure. Furthermore, this system integrates easily into existing CRM platforms to increase communication efficiency without needing major adjustments in terms of setup or overhaul of current CRM platforms.
Preventing Email Phishing
To reduce phishing risks, organizations can implement a DMARC policy that effectively filters fraudulent or phishing emails. DMARC offers more substantial protection than SPF and DKIM by verifying the authenticity of sent emails. At the same time, Verified Mark Certificates further protect against impersonation attempts while verifying legitimacy by showing recipients the organization logo in their inboxes as confirmation that the message originates from a trusted source. To extend this protection to mobile users, Mobile Device Management (MDM) solutions help secure email access on smartphones and tablets by enforcing encryption, authentication, and device compliance policies.
Secure Your Email Communications with ITSS S/MIME Solutions
Protect your email exchanges’ confidentiality, authenticity, and integrity using ITSS’ advanced S/MIME solutions. Call or contact us now to learn how our S/MIME products can protect sensitive data for your organization and safeguard email correspondence.
